Use of Cookies

By visiting and other online services such as our mobile apps and social media, you agree that we can use cookies, web beacons or other tracking devices to enable us to collect usage information which helps us to improve your usage experience with us when you browse our website or communicate with us via our online platform. A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use this usage information to make your online experience more efficient and enjoyable. This Cookie Policy should be read in conjunction with our Privacy Policy and Acceptable Use Policy  both of which are incorporated by reference into our Terms of Conditions that regulate how we provide our Services to you:

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to send enquiries about our Services to us or to enable us to keep track of your enquiry process so we can take you through the ordering our Services securely and enable an account to be set up for you;
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that you can find what you are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website and this speeds up your access to the site as you do not have to log on each time. It also enables us to personalise our content for you, greet you by name and obtain information about your preferences.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to carry out research and statistical analysis to help us improve our content, products and services and to help us better understand our customer requirements and interests. This enables us to target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests. We may share this information with third parties for this purpose.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (e.g. by completing an online enquiry form) or where you enter into the process of ordering services from us.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (e.g. to enable you to send an Instruction for our Services or accept a Proposal for instance).

Browser settings

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Cookie Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

Third-party cookies

We work with third-party suppliers who may also set cookies on our website, for example YouTube and Vimeo which we use to display video content. These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.

Description of cookies

The table below is designed to provide more information about the cookies we use and why:

Name of cookie Owner Purpose for cookie
Google Analytics Google Inc. This is a web analytics service provided by Google, Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
Google Tag Manager Google Inc. This is a separate tool from Google Analytics and offers user-friendly solution to managing tags or snippets of JavaScript that send information to third-parties, our website or mobile app by consolidating marketing and analytics information via Google’s intuitive interface as well as other useful features. This allows us to efficiently optimize our website data following receipt of visitor or user browsing information.
Lead Forensics Lead Forensics Limited This is a B2B lead generation tool.
Hotjar Hotjar Limited This tracks visitor activity to enable us to improve our website by understanding visitor behaviour by improving user experience by avoiding repetition of tasks by retaining a record of certain visitor activities as well as enabling us to conduct surveys to help us to identify improvements to our website and our services.
Lucky Orange Lucky Orange LLC A website optimisation tool to enable us to further improve our website following receipt of information of visitor activity. 
HubSpot HubSpot Inc. A sales and marketing tool. Cookies are used to track revisits from site users.
Crazy Egg Crazy Egg  Inc. A website optimisation tool to enable us to further improve our website following receipt of information of visitor activity. 

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: or