citizens advice salford

Citizens Advice Salford

Citizens Advice have been supporting people from all walks of life with free and confidential advice since 1939. As well as the wider UK umbrella site, each area has their own website which is dedicated to the local community with bespoke content and advice for that region.

We worked closely with our local Citizens Advice in Salford to create an online gateway for people looking for support.

The Power of Three

There are three main routes to accessing support from Salford Citizens Advice – via email, over the phone and face-to-face. We made sure that these three options were at the heart of the homepage as soon as you land on the site.

citizens advice salford

Navigating With Ease

With so much to offer, the previous website had suffered from an overly complicated navigation that was far from intuitive. To remedy this we implemented a dual navigation system which separated the key desired actions from the more content based items.

An Illustrated Touch

To bring the core messages to life and build a sense of community trust we used illustrations in the Citizens Advice brand colour palette throughout the site.